Prescriptions
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App
Your NHS account will show you all your repeat medicine and dosage and you can choose the ones you need.
You can also order:
- via your pharmacy - please speak to your pharmacy to arrange this
- in person - use the order form attached to your prescription, tick the items you require and put your request into the "post box" adjacent to the reception window.
We do not take repeat prescription requests over the phone.
You will need to request a repeat prescription at least 48 working hours before you are due to run out.
If you have a question about your prescription, you can first speak to your pharmacy.
Please click on link below to find the contact details of your local pharmacy.
If the pharmacy cannot help you, please contact the surgery by telephone (01204 523716) or in person. Please ring after 11am to that our phone lines are kept free for patients requiring urgent appointments.
Electronic Prescribing
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
We can send your prescription electronically to a pharmacy of your choice. You will need to nominate a pharmacy and you do this by speaking with the pharmacy.
Prescriptions will be issued 48 working hours after the request has been received. This will be sent directly to your chosen pharmacy so you can collect your medication from them and do not need to come to surgery to collection a prescription.
What does this mean for you?
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
For further information on:
- Choosing a pharmacy or other dispenser
- Cancelling or changing your choice of pharmacist or dispenser
- What can I do if I'm unhappy with the process?
NHS England Guidance on Over the Counter Medicines
Prescribing of over the counter medicines has changed.
Your GP, nurse, pharmacist or other healthcare professional will not generally give you a prescription for over the counter medicines for a range of minor health concerns.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.
The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.
Please help the NHS to use resources sensibly.
Medication reviews
Patients on repeat medication will be asked to our practice pharmacist between 6-12 months to review these regular medications. You will be contacted by the practice to book an appointment when this is due.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.