Noticeboard

Message to our patients – update on the COVID-19 booster programme - The NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.  All adults are eligible from Monday 13 December, and you will be able to book via the National Booking System from Wednesday 15 December.  You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months. The NHS are working at pace to increase the availability of appointments so that there are plenty of options for people on the National Booking System. New appointments are being added every day across our vaccination services. Further availability will come online from Wednesday 15 December.  You can also attend a local walk in clinic - click on this link to see the latest clinic venues and times.  

We will be working with all of our sites to take further steps to increase what they can offer again, including opening later and on more days.  All of these appointments will be added to the National Booking System and so we encourage everyone who is aged 18 and over, is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.  In terms of any planned appointments with the doctors, nurses and other clinical staff at the surgery, there are no changes at the current time and everyone should attend your planned appointments as normal. If we need to make any changes, we will contact you directly.

Appointments

Appointments can be made by telephoning the surgery between 08:00 and 18:30 on 01204 523716 or 01204 382326. 

Appointments can be made by calling into the surgery between 08:00 and 18:30.

Appointments can be made online via the Quick Links - Online Services - please note that you MUST be registered for this service, which you need to do by completing a Registration Form at the surgery along with proving your identity.  (Our online service is only available to patients aged 16 and over.)

Please note that appointments are for one person only. Separate appointments should be made for other family members.

Appointments are 10 minutes long.  If you have a number of issues to discuss then we are more than happy to offer longer appointment slots.  Just ask the receptionist when booking your appointment.

Due to the increased demand on Primary Care, we would like to make patients aware of the following:

A maximum of TWO problems will be discussed in non-emergency appointments.  If you need to discuss more than one problem in a non-emergency appointment, please inform our receptionist when you are booking the appointment, you will then been offered a longer appointment.

 Only ONE urgent problem will be discussed on an emergency appointment.

PLEASE NOTE - WE HAVE GP REGISTRAR DOCTORS WORKING AT THE PRACTICE, ONLY ONE PROBLEM WILL BE DISCUSSED PER APPOINTMENT.  IF YOU NEED TO DISCUSS MORE THAN ONE PROBLEM, PLEASE INFORM OUR RECEPTION TEAM SO THAT THEY CAN OFFER YOU A LONGER APPOINTMENT. THANK YOU FOR YOUR CO-OPERATION.

Click below for GP Practice Timetable (nb. we do offer some appointments outside normal working hours).

GP Practice Timetable

Routine Telephone Consultations

We do offer pre-bookable telephone consultations.  Please note: When booking these you will be asked by our reception staff:

  • Who you are and an up to date contact telephone number.
  • Why you need to speak to the doctor - this enables us to understand if the reason for the consultation is more urgent and also give the doctor some information so that they can have a look at your medical record beforehand and understand the situation, if required. If the reason for speaking with the doctor/nurse is confidential, you must say so to the receptionist, who will respect your reason for confidentiality. If you don't feel comfortable to tell the receptionist the reason for your call, she can inform the doctor.  

IF YOU FEEL YOUR MEDICAL CONDITION IS URGENT AND THERE ARE NO AVAILABLE BOOKABLE APPOINTMENTS, PLEASE CLICK IN THE EMERGENCY APPOINTMENTS TAB FOR MORE INFORMATION.

 
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