Noticeboard

In August 2023, we had 128 appointments that were not attended. 93.1% of patients attended their booked appointments. Appointments are at a premium and missed appointments could have been used by another patient if we are given adequate notice that the appointment was no longer required. If you need to cancel your appointment, you can call us on 01204 523716, text CANCEL back to your reminder text or visit the practice in person. This help us to maximise appointment availability in the future. 

PLEASE CLICK ON LEARN MORE BELOW TO START AN ONLINE CONSULTATION

Online Consultations

Online Consultation

PLEASE SEE BELOW FOR GUIDANCE ON FIT NOTE AND LETTER REQUESTS VIA ONLINE CONSULT (IN RED)

Do you need routine, non-urgent health advice? Try Online Consult (click on the above button to learn more). Online Consult is NOT for urgent health concerns. Online queries should be submitted during normal working hours ONLY. If you have an urgent health concern – Please CALL the Surgery. Outside of normal working hours – you will be notified who to call for advice.

All Online Consults will be reviewed by one of our clinical staff, if this is triaged as routine, you will be offered the next available routine appointment for the correct health professional (this may be after 2 working days from you submitting your online enquiry.) 

FIT NOTES TAKE 5 WORKING DAYS & LETTER REQUESTS WILL TAKE 7 WORKING DAYS FROM THE DATE OF YOUR REQUEST

Dr Uddin & Dr Anwar - Our Mission Statement

The Doctors, nurses and all the staff at the Practice are committed to providing you with the highest quality care.

We strive to achieve this through the delivery of general medical services which are timely, considerate, and responsive to the needs of our patient population.

Care which is underpinned by a clear focus on evidence-based medicine and best practice.

Code of Behaviour for Patients and Visitors

"The Practice aims to give its patients high quality care in a secure environment. Whilst you are in our care or visiting our premises you have the right to expect courtesy and consideration from our staff and from other patients and visitors, and they have the right to expect the same courtesy and consideration from you."

(Site updated 20/09/2023)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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